I'm a new member and I need help :(

[Kyrr]

Hello, I can't find a solution to this problem

5485
5486

How can I fix these? I already put my login details , which username should I use? PTC username or my username here in clickers.info?

[8055]

Hello, I can't find a solution to this problem

5485
5486

How can I fix these? I already put my login details , which username should I use? PTC username or my username here in clickers.info?

remove space from your key. key should be 32chars long.